Birchbox’s May Epic Fail

Birchbox was my first subscription box and I guess that’s why I still soldier on with it.  Or it’s the fact I accidentally signed up for a yearly sub and can’t get out of it no matter how much I want to now.  I, of course, realized this mistake 2 days after my card was charged for another year of Birchbox.  Crap.  The samples have been ho-hum to WTF and I don’t think I’ve used most of it in months.  Trust me, come November I’m done with this puppy.

I can deal with the random-as-hell samples but missing not one but TWO samples?  Oh hell no.  I’m pissed.  Really stupidly pissed.  I’ve sent off an email to customer service but I’m sure there’ll be the blame game heading my way.  In the meantime I’ll vent on my blog.

card from Birchbox with everything that was supposed to be included.

This is the description card that you get with each Birchbox.  I save this until last because I want to have the fun of going through the box first.

Product samples I did receive from Birchbox

This is what I pulled out of the box when opening my box.  I thought it was a joke and thought SURELY there would be something in the yellow puff box included in the box.

empty box in birchbox

No such luck. It was a big fat empty box.  Womp-womp.

So what am I missing?  I am missing a “Coola Classic Face SPF 30 Cucumber Moisturizer for Face” and a “Sumita Color Contrast Eyeliner.”  Am I crying buckets?  No.  However I’m still pissed.  I’ll update when/if I get a response from Birchbox.

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